The more detailed you are, the more accurate we can be in our estimate.

Please describe the areas of your premises that you wish to cover with an alarm

The following are the primary commercial monitoring options which are available:

1. Dial-up monitoring: Uses an existing phone line to call the monitoring centre and send alarm signals over the phone line. Each time your alarm contacts the monitoring centre it will cost a phone call in addition to the monitoring fee. Should communications be lost for any reason (lines cut, carrier fault, on-site fault etc) the monitoring centre will not know about it as the alarm cannot contact them. This type of monitoring would leave your business very open to phone line sabotage.
2. GPRS polled monitoring: An additional communicator is interfaced with your security system, all alarm signals are transmitted via the GPRS network and all call costs are included with the package. You can have either a 90 second poll or 1 hour poll, this means the system checks-in with the monitoring centre at those intervals. The GPRS also monitors the phone line and will notify the monitoring centre of any loss of service, as this can be a pre-cursor to a break-in. We use a GPRS unit with dual sim cards (Optus & Telstra) so the unit can switch between carriers should their be a drop in service status. If both carriers fail, the unit switches to PSTN (phone line) monitoring.
3. Mult-path polled monitoring. Similar to above, but uses GPRS, GSM, IP and PSTN. You can nominate the primary path and the remaining 3 will be used as a back-up.